Net10

Net10 Review



Overall 3.52 of 5 view all 23 reviews
 




reviewer
MCFARLANDTERESA
Mcalester, OK

I'D RATHER HAVE A ROOT CANAL DONE THAN BUY FROM THESE PEOPLE!

1 star rating

I believe in honesty, into finding great deals online, very nice until totally ticked, not rich, practical, simple is good, cost-conscious, a person who likes a bargain
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Pros

    Signup Bonus Minutes

Cons
    Worst customer service, CANNOT RETURN, CANNOT GET CREDIT FOR UNUSED MINUTES, Limited Ringtones, Small phone Selection

DEC
14
2007
I BOUGHT A NET 10 PHONE AND 300 MINUTES.  AFTER A MONTH OF TRYING TO GET THIS THING TO WORK I ASKED FOR A REFUND ON THE PHONE AND THE UNUSED MINUTES.  NOPE THEY SAID THEY DO NOT GIVE REFUNDS.  THIS PHONE HAD NOT WORKED THE WHOLE MONTH I HAD AND I GOT TIRED OF TRYING TO CALL CUSTOMER SERVICE AND GETTING PEOPLE THAT ASKED STUPID QUESTIONS AS IN ARE YOU CALLING FROM THE PHONE NOW WHEN YOU ALREADY TELL THEM THE PHONE WILL NOT MAKE OR RECIEVE ANY KIND OF CALL.



I_thumb_down Net10 is not recommended by MCFARLANDTERESA

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I_comment_shdw24 Comments about MCFARLANDTERESA’s Review

 


rackowville wrote on Sep 30, 2009 at 9:55AM

i cant get a refund on my minutes either,, if you dont use all your minutes you must purchase more minutes to reactivate the phone just to use the minutes you alredy have

Jolie wrote on Nov 27, 2008 at 12:03AM

Ladies, ladies... let's take the high road here. Certainly not worth all the negativity here!

MV wrote on Oct 7, 2008 at 8:14PM

You lady are the one who isn't very smart. A smart A** maybe, but not very smart. The reason I have to say this is because if you think it was just her that had this problem you are very wrong. We had this problem with 2 phones bought at the same time from a store. We had previously owned a net 10 phone and when it got lost we bought another one for us and one for our child. Let me tell you, you're assumption that these phones are worthless could be wrong. The two phones we just purchased DO NOT work correctly and this after having been very happy in the past with Net 10 service when we had our prior phone. We talked to many more people who have recently purchased NET 10 phones and many have the same problems we are experiencing just like Teresa McFarland the lady who you not so smartly criticized. Teresa McFarland has a point. The phones do not work and customer service is terrible. At least they are now in comparison to how they used to be. We never had problems with them in the past and I feel very strongly that it has something to do with these new phones they have out there not how we activate them. Have you even looked at their BBB report. They have had their share of complaints and though they have resolved some of them they do not resolve all of them. Yes, their rating due to their resolution of some of their cases is Good but the # of complaints stands out alone. The thing is you have to be forced into taking it further than the customer service line to get anything done or there would not be so many resolved and unresolved complaints on their BBB record.

MCFARLANDTERESA wrote on Jul 10, 2008 at 5:09PM

Smart has nothing to do with it. It was purchased at a local store and was not fine. Smart ass.