Nestle Good Start Baby Formula Review

Overall 2.67 of 5 view all 3 reviews

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lisa538
Carmel, NY

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Nestle Good Start Formula some good, mostly bad

experienced parent

JUN

2008

We had a bunch of problems with Nestle Good Start, but not what we expected. We switched to this formula because Similac was giving my newborn extreme gas and he screamed his head off every night. The doctor suggested the switch and it worked like a charm. The first Nestle we tried only came in powder form and we ended up switching to a different kind that was ready-to-feed. That worked well until they discontinued it and we had to use a more expensive kind. Their formula is pricey, not available in a lot of stores around here and the ready -to-feed does not close after using so we use plastic containers to hold it. Similac was much easier in terms in storage. Our strangest complaint is with their email message system. We signed up for Nestle, just as we had for Similac when we used their formula. They both send us monthly emails with our son's developmental progress. Other sites like 'What to Expect" send emails also. Only Nestle sends me a month ahead of what age my son is. When he turned 5 months, they sent me info saying "congratulations your baby is 6 month". This happens every month and when I inquired they said that is the way their system is set up. Why would I want to have them send me info on the next month when I need to know what is going on in the present? Every other baby site is correct except for them. I don't see why they can not fix that mistake and they were not very receptive in helping me. I also inquired why I was not receiving coupons two months after signing up for their coupon offer and they told me it takes a while. When I do get a coupon, which is maybe once every two months it is for one dollar or two.. their competitors sent me free samples and tons of great coupons and continue to do so even though we do not use their formula. Needless to say I am dissapointed with some points of the Nestle experience.