Nice little machine...
I really liked this product. The one I use is at my office, so I don't have to pay for the capsules, which is big since they are not cheap. But it does make good espresso and froths milk fairy well. It does take a bit of time to learn to use it perfectly, but it does its job. If the capsules were less expensive I might have bought one for my home. But I inherited a very lovely Italian machine that uses beans not capsules and am very happy with that. I did recommend Nespresso to a friend, who purchased a model other than this. But she too is very happy with the quality of the machine and capsules. Brew Performance I like the manual control you have over the process. Ease of Cleaning Was fairly easy to clean, but with so many people using it had to be cleaned too often. It may be better off as a machine for only a couple people so it needs less care. Ease of Use A touch tricky to get the hang of at first, but once learned was simple enough. Design Seemed like some things, like removing the used capsules, could be done in an easier way. Durability We did have some minor problems with the machine, but only after several years in an office with 60+ people using it on a near daily basis, so I still think it gets high marks for durability.
jenninofer
Boston, MA