I have had great experience buying from Neighborhoodies, every time I have ordered from them. I have placed more than ten orders through them over the course of about a year and each time have been pleased with the quality and cost of the hoodies. Shipping takes a little longer than I would like, but in the end it was worth it for me. There stuff just lasts longer than stuff I have ordered from other companies. Plus they have way more options. Ease of Use The website is easy to use. Ordering and checking on order status is easy, even from a mobile device. Product Selection Don't let the name fool you, they have way more than just hooded sweatshirts. Product Pricing For the quality, the pricing is really good. Customer Service I've never had any trouble with customer service or getting help when I needed it. Shipping and Returns Like I said before, shipping was a little slower than I had wanted but not top terribly bad. I've had worse shipping experience for sure.