Navigon - 7100 GPS Review

From the start, these units have a problem with Amarillo, Texas. The systems hangs when you attempt any stops in the area of Amarillo. In the beginning, I received many efforts to resolve the issue, then Navigon issues an email that they will not longer take phone calls, and all emails are not answered. Every attempt at email is met with an automated response that wants you to go through many hoops, one of which is to send the unit back to them. I have already exchanged the unit twice and the problem persis.

They sell an update that is a subscription that is supposed to be every quarter - I have received only ONE this year and that did NOT fix the problem. No one ever responds to my emails and I have even called long distance to speak to someone and no one ever answers the phone - only voicemail.

My guess is that this is a skeleton company and have no support personnel and their units are the worst of the lot since this error is ONLY on their units! They attempted to blame NAXTEQ, but navteq has no issue with any location in the country!

Definetly, do not buy these units from Navigon. The error + the FACT that they have NO CUSTOMER SERVICE WHATSOEVER!