Nationwide Insurance Review

Home (ahahahahahahahahahah) Insurance.

Nationwide in Odessa Texas screwed over my wife and I on covering substantial hail damage. Representatives lied to us once, and insulted me twice. The payout system worked like this: They "allowed" us over $10,000 in hail damage to our home, and sent us a check for less than half, the adjuster assuring us that they would send us the balance when the roof was fixed.

We sacrificed the money they gave us to repair our car to pay the roofer, foolishly believing that we would get it back. Nationwide refused to give us any more help, and when I asked why, I was told that as soon as we  paid the remaining TOTAL of ALL the repairs, they would send more, but would not be specific how much. They obscenely over-depreciated my roof value by 40%, so I can only assume the rest of the house nd property would be depreciated at that rate.  They gave me twelve months to save and invest thousands of dollars in my home before even THINKING about processing the full claim amount.  I'm on a tight budget and it just isnt happening. So, without taking a home owners loan for the balance, the repairs can't get done, and they don't have to cough up any more money for the damage. Nice payout scam they have here... they only have to pay the full claim amounts to people who have enough free money that they don't NEED insurance.

I am driving a damaged car that I can't fix now, a home that I can't fix for now, and angry as hell at the Nationwide agent in Midland TX who had the gaul to tell me that the company had overpaid me already, andI had nothing to compain about.  I REFUSE to go into debt to make up for their shortcomings. I asked everyone on my block (all had hail damage and claims) and I was the only one who got treated like this, the only one not compensated, and the only Natiowide customer. If my home had burned to the ground, I can only assume they would have covered only a fraction, expecting me to get a loan and pay for a new home before they would process the claim.

I paid them money BECAUSE I couldn't afford catastrophic repairs.  Now I find out the hard way that I'm not really covered, through the manipulation a clever pay out system that's obviously designed to dump older people and people that have to work for a living. It worked on me. I'm switching insurance companies today.   NATIONWIDE needs to pay more attention to customer service, and less to sponsoring NASCAR.