Mixed emotions
budget-conscious
| Pros |
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JUN
4
2008
National Car Rental —
Recently traveled and used a rental car. A few days prior to departure we called to make a reservation and was directed to some outside source I doubt was even in the country. He was unwilling to help us and answer questions, he actually hung up on us when we mention we might look around for a better rate! However, in the end National was the lowest rate we could find so we made a reservation. Upon check-in we had great customer service, the young man behind the counter was more then willing to help, gave us a few discounts, an upgrade and offered good explanations for some things he couldn't offer us. The car we drove was in excellent condition, clean, had very few miles on it and we got great gas mileage! On the down side, National was unable to offer us unlimited miles like you see when making a reservation through a second party interenet source.
National Car Rental is recommended by Karebear22
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