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I've rented from National on many occasions. I've always found them to be fine (I like the fact that they treat all of Manhattan as a single location....so that I can pick-up near my work and drop off near home).
My only criticism is that they sometimes don't have the car that I've reserved. While they've always upgraded me, sometimes I end up with a much larger car than I need (and in this age of high gas prices, that can be expensive)
April 2009 Update: I still rent from National, but am going to have to reconsider. I just received a notice from them regarding a red-light trap that I received a citation for. They infomed me that they had paid the citation and were charging me an extra $25 as an administrative fee. By their actions, they have prevented me from challenging the ticket, which I could easily have done. (I, along with others) was directed through the light by a traffic agent (who is visible in the photo).
Last edited on Apr 12, 2009
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