reviewer 2009 Contributor
NYCReviewer
New York, NY

An average rental...and that's OK with me

3 star rating

a frequent traveler, Bargain hunter, love to travel, not rich, budget conscious, expecting good, fair service
Pros

    Emerald Club

Cons
    Cars not available

DEC
17
2007

I've rented from National on many occasions.  I've always found them to be fine (I like the fact that they treat all of Manhattan as a single location....so that I can pick-up near my work and drop off near home).

My only criticism is that they sometimes don't have the car that I've reserved.  While they've always upgraded me, sometimes I end up with a much larger car than I need (and in this age of high gas prices, that can be expensive)

April 2009 Update:  I still rent from National, but am going to have to reconsider.  I just received a notice from them regarding a red-light trap that I received a citation for.  They infomed me that they had paid the citation and were charging me an extra $25 as an administrative fee.  By their actions, they have prevented me from challenging the ticket, which I could easily have done. (I, along with others) was directed through the light by a traffic agent (who is visible in the photo).

Last edited on Apr 12, 2009



I_thumb_down National Car Rental is not recommended by NYCReviewer

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