National Car Rental Review

On October 30th, 2009 I rented a compact vehicle from National and Returned it Tuesday the 3rd of November.  On my way to the San Diego, CA drop off location I got lost and was in a hurry to catch my flight to new york. 

 Upon dropping off the car I forgot to grab my Garmin NUVI navigational system because I was in such a hurry.  I realized I didn't have it with me upon boarding the flight to new york.  I immediately called their customer service and told a man about my situation and he told me he would call me back within 48 hours.  Two days passed and nothing was reported back to me.  So i called again and this time i was directed to the lost and found department.  I could not get ahold of anybody so I left a message on their answering machine.

I kept doing this for 5 days straight.  Still NO ONE reponded back.  Finally I got so fed up that I called the main toll free number and demanded service, and alll they could tell me was that "the car was checked by many people and nothing was found".  Now I am out of a $200 navigational system and some lucky employee who found it is probably driving around with it in their car right now. 

I recommend that anyone looking for a car rental ABSOLUTELY DO NOT rent from these scam artists.