4.7
4,953 reviews
Other Health & Beauties:
  • Average: 4.6
  • High: 5.0
National Business Furniture

Summary

At National Business Furniture, our goal is to improve every workplace. Our caring furniture experts will help you choose the right furniture, and we back our products with a lifetime guarantee. You deserve a beautiful office; NBF will help you create it.

Read 4,953 Reviews

REVIEW SNAPSHOT®

by PowerReviews
National Business Furniture
 
4.7

(based on 5096 reviews)

Ratings Distribution

  • 5 Stars

     

    (3957)

  • 4 Stars

     

    (860)

  • 3 Stars

     

    (180)

  • 2 Stars

     

    (54)

  • 1 Stars

     

    (45)

Most Liked Positive Review

 

Nice site although several things really annoy me.

Nice site although several things really annoy me. First, sometimes you can click on the color swatch and it changes the product color in real time. Other times, it takes you to a...Read complete review

Nice site although several things really annoy me. First, sometimes you can click on the color swatch and it changes the product color in real time. Other times, it takes you to a different page asking to order color samples, and doesn't even show you a bigger sample of the color on that page. It is very inconsistent - there should be an indicator showing that the product color can be changed in real time, and at the least, clicking the swatch should bring up bigger colors on the screen. In addition, I find it extremely annoying that when I go to check out, BELOW everything there is a checkbox that asks if I want to receive promotional e-mails. It is pre-checked and it is not in a conspicuous place. Regardless, I have unchecked it in the past and shouldn't have to uncheck it every time I buy something. It is a trick and now I have to unsubscribe when I start receiving those e-mails.

VS

Most Liked Negative Review

 

Just as an FYI, I contacted your customer service dept on...

Just as an FYI, I contacted your customer service dept on 9/4/17 at 4:39 pm CST to request if there were any Labor Day specials or other discounts offered. Upon...Read complete review

Just as an FYI, I contacted your customer service dept on 9/4/17 at 4:39 pm CST to request if there were any Labor Day specials or other discounts offered. Upon request, I was treated without the utmost respect and the lady receptionist was very rude! I also asked if NBF would deliver to my actual office upstairs and setup...I was immediately told no, even though your website states you will deliver inside. Although I planned to purchase over $9,000 in merchandise (furniture for 2 offices), I decided to purchase as little from NBF as possible, have improvised and bought the other items needed for the transition to our new office elsewhere. I have researched and visited your website since the beginning of August '17, strategized the perfect design, decided to start the process of ordering and purchasing, but after speaking with your representative I had to go back to the drawing board (which was very frustrating). Being the CEO of my own company, I suggest and hope NBF advises or reiterates to their customer service representatives to not treat the customers with disregard because you never know who it is you are speaking to and how much they plan to purchase. I also hope the remainder of this process is hassle-free so I can at least write a good review about that! Bobbie C.

Reviewed by 5096 customers

Displaying reviews 1-10

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5.0

QUICK AND EASY ORDERING

By 

from US

Comments about National Business Furniture:

QUICK AND EASY ORDERING

 
4.0

little confusion when ordering on line.

By 

from US

Comments about National Business Furniture:

little confusion when ordering on line.

 
5.0

Never have problems shopping w/NBF.

By 

from US

Comments about National Business Furniture:

Never have problems shopping w/NBF. 5-star rating

 
3.0

I couldn't get the promo code to work.

By 

from US

Comments about National Business Furniture:

I couldn't get the promo code to work. It would have given me $50 off my order

 
4.0

always good and prompt servise

By 

from US

Comments about National Business Furniture:

always good and prompt servise

 
5.0

Easy to navigate

By 

from US

Comments about National Business Furniture:

Easy to navigate

 
5.0

Very Good

By 

from US

Comments about National Business Furniture:

Very Good

 
5.0

Easy website to navigate and checkout was very simple.

By 

from US

Comments about National Business Furniture:

Easy website to navigate and checkout was very simple.

 
5.0

easy and simple

By 

from US

Comments about National Business Furniture:

easy and simple

 
5.0

easy to use

By 

from US

Comments about National Business Furniture:

easy to use

Displaying reviews 1-10

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