4.7
4,359 reviews
Other Health & Beauties:
  • Average: 4.6
  • High: 5.0
National Business Furniture

Summary

At National Business Furniture, our goal is to improve every workplace. Our caring furniture experts will help you choose the right furniture, and we back our products with a lifetime guarantee. You deserve a beautiful office; NBF will help you create it.

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National Business Furniture
 
4.7

(based on 4359 reviews)

Ratings Distribution

  • 5 Stars

     

    (3381)

  • 4 Stars

     

    (745)

  • 3 Stars

     

    (154)

  • 2 Stars

     

    (44)

  • 1 Stars

     

    (35)

Most Liked Positive Review

 

Nice site although several things really annoy me.

Nice site although several things really annoy me. First, sometimes you can click on the color swatch and it changes the product color in real time. Other times, it takes you to a...Read complete review

Nice site although several things really annoy me. First, sometimes you can click on the color swatch and it changes the product color in real time. Other times, it takes you to a different page asking to order color samples, and doesn't even show you a bigger sample of the color on that page. It is very inconsistent - there should be an indicator showing that the product color can be changed in real time, and at the least, clicking the swatch should bring up bigger colors on the screen. In addition, I find it extremely annoying that when I go to check out, BELOW everything there is a checkbox that asks if I want to receive promotional e-mails. It is pre-checked and it is not in a conspicuous place. Regardless, I have unchecked it in the past and shouldn't have to uncheck it every time I buy something. It is a trick and now I have to unsubscribe when I start receiving those e-mails.

VS

Most Liked Negative Review

 

Just as an FYI, I contacted your customer service dept on...

Just as an FYI, I contacted your customer service dept on 9/4/17 at 4:39 pm CST to request if there were any Labor Day specials or other discounts offered. Upon...Read complete review

Just as an FYI, I contacted your customer service dept on 9/4/17 at 4:39 pm CST to request if there were any Labor Day specials or other discounts offered. Upon request, I was treated without the utmost respect and the lady receptionist was very rude! I also asked if NBF would deliver to my actual office upstairs and setup...I was immediately told no, even though your website states you will deliver inside. Although I planned to purchase over $9,000 in merchandise (furniture for 2 offices), I decided to purchase as little from NBF as possible, have improvised and bought the other items needed for the transition to our new office elsewhere. I have researched and visited your website since the beginning of August '17, strategized the perfect design, decided to start the process of ordering and purchasing, but after speaking with your representative I had to go back to the drawing board (which was very frustrating). Being the CEO of my own company, I suggest and hope NBF advises or reiterates to their customer service representatives to not treat the customers with disregard because you never know who it is you are speaking to and how much they plan to purchase. I also hope the remainder of this process is hassle-free so I can at least write a good review about that! Bobbie C.

Reviewed by 4359 customers

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5.0

The website was easy to follow and had all the answers to...

By 

from US

Comments about National Business Furniture:

The website was easy to follow and had all the answers to my questions.

 
4.0

No experience, it is the first time I shopped in your bus...

By 

from US

Comments about National Business Furniture:

No experience, it is the first time I shopped in your business.

 
2.0

0k, hard to fin the promo codes offered ?

By 

from US

Comments about National Business Furniture:

0k, hard to fin the promo codes offered ?????????

 
5.0

Nothing bad.

By 

from US

Comments about National Business Furniture:

Nothing bad...All good!

 
5.0

The virtual office was a good selling point.

By 

from US

Comments about National Business Furniture:

The virtual office was a good selling point. The seller knew the item that I needed.

 
5.0

Great experience and excellent customer service!

By 

from US

Comments about National Business Furniture:

Great experience and excellent customer service!

 
4.0

Nice selection

By 

from US

Comments about National Business Furniture:

Nice selection

 
5.0

easy transaction

By 

from US

Comments about National Business Furniture:

easy transaction

 
4.0

So Far so good!

By 

from US

Comments about National Business Furniture:

So Far so good!
But I feel better when the things show up here : )

 
5.0

excellent

By 

from US

Comments about National Business Furniture:

excellent

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