4.7
5,965 reviews
Other Clothings:
  • Average: 4.6
  • High: 5.0
National Business Furniture

Summary

At National Business Furniture, our goal is to improve every workplace. Our caring furniture experts will help you choose the right furniture, and we back our products with a lifetime guarantee. You deserve a beautiful office; NBF will help you create it.

Read 5,965 Reviews

REVIEW SNAPSHOT®

by PowerReviews
National Business Furniture
 
4.7

(based on 5965 reviews)

Ratings Distribution

  • 5 Stars

     

    (4641)

  • 4 Stars

     

    (983)

  • 3 Stars

     

    (216)

  • 2 Stars

     

    (64)

  • 1 Stars

     

    (61)

Most Liked Positive Review

 

Nice site although several things really annoy me.

Nice site although several things really annoy me. First, sometimes you can click on the color swatch and it changes the product color in real time. Other times, it takes you to a...Read complete review

Nice site although several things really annoy me. First, sometimes you can click on the color swatch and it changes the product color in real time. Other times, it takes you to a different page asking to order color samples, and doesn't even show you a bigger sample of the color on that page. It is very inconsistent - there should be an indicator showing that the product color can be changed in real time, and at the least, clicking the swatch should bring up bigger colors on the screen. In addition, I find it extremely annoying that when I go to check out, BELOW everything there is a checkbox that asks if I want to receive promotional e-mails. It is pre-checked and it is not in a conspicuous place. Regardless, I have unchecked it in the past and shouldn't have to uncheck it every time I buy something. It is a trick and now I have to unsubscribe when I start receiving those e-mails.

VS

Most Liked Negative Review

 

Just as an FYI, I contacted your customer service dept on...

Just as an FYI, I contacted your customer service dept on 9/4/17 at 4:39 pm CST to request if there were any Labor Day specials or other discounts offered. Upon...Read complete review

Just as an FYI, I contacted your customer service dept on 9/4/17 at 4:39 pm CST to request if there were any Labor Day specials or other discounts offered. Upon request, I was treated without the utmost respect and the lady receptionist was very rude! I also asked if NBF would deliver to my actual office upstairs and setup...I was immediately told no, even though your website states you will deliver inside. Although I planned to purchase over $9,000 in merchandise (furniture for 2 offices), I decided to purchase as little from NBF as possible, have improvised and bought the other items needed for the transition to our new office elsewhere. I have researched and visited your website since the beginning of August '17, strategized the perfect design, decided to start the process of ordering and purchasing, but after speaking with your representative I had to go back to the drawing board (which was very frustrating). Being the CEO of my own company, I suggest and hope NBF advises or reiterates to their customer service representatives to not treat the customers with disregard because you never know who it is you are speaking to and how much they plan to purchase. I also hope the remainder of this process is hassle-free so I can at least write a good review about that! Bobbie C.

Reviewed by 5965 customers

Displaying reviews 1-10

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5.0

Excellent web site.

By 

from US

Comments about National Business Furniture:

Excellent web site. Well structured, nice features. Would be better if after comparing 2+ products you could go back to the products page & the page would indicate which items you compared. As is, you have to remember which items you compared.

 
5.0

Very easy and quick.

By 

from US

Comments about National Business Furniture:

Very easy and quick.

 
4.0

great products

By 

from US

Comments about National Business Furniture:

great products

 
4.0

great

By 

from US

Comments about National Business Furniture:

great

 
5.0

Quick & Easy

By 

from US

Comments about National Business Furniture:

Quick & Easy

 
4.0

Found what I was looking for.

By 

from US

Comments about National Business Furniture:

Found what I was looking for.

 
5.0

Easy shopping.

By 

from US

Comments about National Business Furniture:

Easy shopping.

 
5.0

Good website - easy to navigate.

By 

from US

Comments about National Business Furniture:

Good website - easy to navigate.

 
5.0

Always a pleasure!

By 

from US

Comments about National Business Furniture:

Always a pleasure! Great customer support.

 
5.0

Great

By 

from US

Comments about National Business Furniture:

Great

Displaying reviews 1-10

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