Heard this was a fantastic site to book broadway shows and so much more with. That is completely false, bought 3 tickets to Aladdin for a Friday night. Paid over $800 for orchestra tickets - we made our way to nyc (we are in from texas staying in New Jersey). Only to find out a few hours before the show VIA email!!!!!! Our transaction was cancelled and the funds would be refunded within 5 business days... you would think that a phone call which would have been nice! I called to ask what the hell happened??? I got a snotty agent and she gave me the " it was for security, and it happens sometimes" well a phone call would have been nice! She suggested I go to the theatre ... are you kidding me? After you took my money!!!!! Went to the theater and they are sold out!!!!!