NAPA Auto Parts Store - all Reviews

NAPA Auto Parts is the only store to buy Auto Parts from.  Most of the stores are locally owned by jobbers who live in the community.  NAPA stands behind their parts, if you have a problem they will make it right. I've always shopped there and highly recommend their quality and service over any of the others.

Completely not up to my expectaion. Bought a pair rotors for my SUV and a impact driver (at the recommendation of the store) from a store I passed by. I didn't really need the impact driver, but bought it anyway with the expecation that I could return it to any NAPA store.  The same day I went to Autozone to buy something else, and found the similar impact driver for almost 1/3 price. I decided to return the one bought from NAPA the second day. Now I found out the hard way that:

1. NAPA store doesn't accept any return from other store
2. no return on any tools (not written anywhere)
3. no...

While NAPA stores typically have a better parts assortment than the discount auto parts chains, and friendly local operators, NAPA's failed decision to sponsor TOYOTA-branded cars in NASCAR has hurt the brand.

 NAPA should sponsor American cars in auto racing.  With the Detroit 3 hurting and Toyota benefitting from big Japanese government subsidies and protectionism, NAPA shouldn't be involved in handing over our industrial base to Asians or helping Toyota "buy" American auto racing.

NAPA's jobber-based model also seems to add too much "overhead" to the prices.

NAPA sells too many parts made...