NAPA Auto Parts Store - all Review

I have bought all my parts for years from napa until recently, I like their premium parts line. They have closed 3 stores on the west side of denver over the last year and the closest one to me is not friendly. I tried to order a exhaust & tailpipe for my 76 cj5, was told it was too old-would take days to ship parts so I should just go to muffler shop. I now get all my jeep parts from online jeep parts suppliers. Recently purchased premium alternator for 90 4runner, alternator was wrong part in box with correct part # on box. Took back and got correct part, the napa guy was anything but helpful, when we walked out there was no " sorry for mixup" or any comment at all from him. He seemed to just hate his job. I emailed napa about our experience and so far not a word from napa which says a lot. I figure there will be another napa store closing in the near future. So is this store closing thing only going on in Denver?