MySpace.com Review

www.myspace.com

Overall 3.69 of 5 view all 156 reviews

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junebug3369
Winston, OR

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Customer Service really needs to get their stuff together!

Every day computer user, Open-minded, myspace member, appreciative of good service

Pros

lots of ways to express yourself, be part of groups with your interests, Great way to keep in touch with friends

Cons

customer service is as slow as it can be, too slow to respond to your requests, can consume loads of time

DEC

2007

Nearly a year ago, I made a MySpace memorial site, for my daughter who died of cancer/leukemia. I did this so that family & friends could use this space to keep her memory alive & we could go there to leave her comments or add something to the space to remind us of her. At the time I started it, I accidentally gave the wrong email address. That email address is how I access her space every day, that I go there. However, it was never able to be confirmed, by MySpace. So, I cannot invite friends, leave comments, etc... on family & friends spaces from her space. I have tried extremely hard, numerous times, to email Tom & customer service about this problem. Daily, I have tried to change the email address to the correct address. But, after several months, nothing has ever been changed, by them. They have not even acknowledged the problem. I have located several of her college friends spaces, but cannot invite them as a friend request. This is very inconvienient to me. I feel that MySpace should get on the ball, & correct the problems its members have, in a much quicker & caring way, then they do. I am pretty much satisfied with everything else about this site. But the customer service, really needs to step it up a notch!