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MyNoggin

MyNoggin Review


www.mynoggin.com



Overall 1.20 of 5 view all 5 reviews




non-existent customer service!
1 star rating

Every day computer user, a woman, online all the time
Pros

    none that I can see

Cons
    customer service ignores their customers

MAY
1
2008

Note:  I would've given myNoggin zero stars if it had been allowed by the site!!

So here's my story:

I saw an ad on Nick Jr. that there was a "risk free" trial period and thought it would be ideal for my nephews, ages 2 and 5. I signed up and attempted to log on to look at the site before letting the boys online to play.  No response.  I tried emailing the site.  No response.  After multiple attempts during the trial week, both by email and through the site's "customer service" feature, I still had not gotten a response from myNoggin.  Sure enough, they charged my credit card.  I tried to get the Better Business Bureau involved.  Yup, you guessed it--myNoggin ignored the Better Business Bureau as well.  After six weeks and multiple attempts to get a response from the company, the BBB gave up and closed the case--at least, now there will be a warning on the BBB website.

The big downside, I'm now out more than $30 on a service that my nephews were never able to use.

WARNING--Parents, don't sign up unless you just like throwing your money away.

And a note to myNoggin and Nick Jr--shame on you for putting this scam of a service under such a popular family brand name.

I_thumb_down MyNoggin is not recommended by SolsticeDiva


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