We use this drip coffee maker every day. We have had not one problem with it. It brews a full pot of coffee in 10 minutes. It keeps the coffee hot on the hot plate all day. We drink multiple cups of coffee throughout the morning. We have had our Mr. Coffee for about a year and a half. We buy a specific brand of coffee only and trust this maker to give us a great cup of coffee. We've frequently had guests ask us what coffee we use and how we brew our coffee. We LOVE this coffee maker. The instruction manual is a great help if you have any concerns.