I used this phone for about two years and overall it was ok. I stopped using it because I dropped it and the screen went out although it continued to power on. I actually had two of these models, because the first one that I was sent did not work. I had to send it back because inconsistently it would not power off unless the battery was removed or it would not power completely on. The second one I received did not have this problem. The best features for me is large screen and the full qwerty keyboard. Also, the camera took great pictures. For the software selection, I did enjoy having my google voicemail and other apps open on their very own screens by themselves as widgets. The worst features for me was that the phone was too heavy. The droid 4 is much lighter and also thinner. I also did not like the way some of the mobile software took control when I intentionally opened the associated website in the internet browser. For example the facebook app would engage although I was trying to open facebook in the browser. Overall this phone's design is nice and good for my basic needs.