This was my first bluetooth headset. While overall I liked this product, there were some things that could be left to be desired. First of all, I liked the form of this bluetooth headset. When in use or charging, it has a nice subtle blue glow. It also folds up and is quite compact, which is great for someone on the go, where you could just slip it into your pocket or a bag. However for some people they may not like it because it would be easy to get lost. Which I didn't like so much about it is that the ear hook isn't customizable, and for people wearing glasses or have small ears, it hangs and falls off quite easily. However for people with larger ears this would be a great product for them to use. To get it to bind with your phone, you have to do steps which are quite confusing at times (open boom mic piece, hold button down for x amount of seconds), if you do not have the instructions in front of you, you will be lost.