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Quicken Loans
As a first timer home buyer, quicken loans did a good job of explaining the ropes and getting me a great rate. Dave Carr explained and gave great advice on actions I should take to lower the actual out of pocket expenses needed at closing. He was very knowledgeable and helped me to feel at ease about the entire process. There was a glitch that I feel was minor and should not have extended the process an additional month, however, I would recommend a friend or family member to Quicken Loans/Dave Carr for their future mortgage needs.
Quicken Loans
Quicken loans really worked for us to get this loan!! This was a great experience! Ken was really patient and answered all of of questions. I highly recommend this company. The process was easy and fast. There was help every step of the way. We has follow up phone calls, just to keep us informed. Really quick and painless. Thank you
Quicken Loans
Very efficient team and extremely professional. I was surprised at how easy things went and how fast it all happened.
Quicken Loans
i was very please with the whole process of my refinance. my representative, Mary Cohen was very open and honest. She answered all my questions. Mary made my husband and i very comfortable with our decisions.
At closing, we were told every step of the way what was going on and there were no surprises. i am very satisfied with quicken loans and i have also recommended this company to a few of my friends and family
thank you for all your help
Quicken Loans
Thank goodness I had a good rep, for the other Quicken customer service personnel I called for help gave me contradictory information or could not answer my questions. Mike Mantua, however, not only went to bat for me initially but was there throughout the lengthy process, even when others were suppose to handle the final stages of the refinancing. First, I found incomprehensible that because I am retired I was immediately looked upon as suspect in even being granted access to the loan process, despite having the assets to qualify. Second, some of the required paperwork seemed redundant. Third,...
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Quicken Loans
We contacted Quicken Loans for information and within days were on our way to a refinance on our mortgage. There were no glitches and everything went exactly as planned. Our banker, Felton Ellington, was most helpful and kept us informed every step of the way. We were given the lowest rate available. I have recommended Quicken to my family and friends and would do it again if the need arises.
Quicken Loans
Quicken loans is a great company to work with. Our loan guy KB Baker was a very big help and answered all the questions we had in a timely manner. The process took less than a month and he did everything he could to help us save money and make the choices that would benefit us the most. Its a great company with great employees and we would use them again anytime if needed.
Quicken Loans
We've gone through the home loan process a couple of times now, and we know what a headache it can be! However, we were very pleased with how easy this loan process was. No repeated requests for information, no long waiting periods were we wondered what was happening, and very fast responses to our questions. Bottom line, no headaches! Robin at Quicken Loans was very knowledgeable, really listened to what we wanted, and then provided us with several options to choose from. We contacted several loan companies for quotes, and Robin was the only one who came up with an option that fit...
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Quicken Loans
My Loan officer Edwin Goodwin was great to work everything when just like he said. We close on time and save me about $400.00 a month. I would use them again.
Quicken Loans
Quicken loans was very helpful and friendly when I refinanced my home. My broker's name was Rachel Jackson. She answered all the questions I had and was always available. The loan process was very fast, which was helpful in my circumstance trying to get the best rate. I found that Quicken Loans had the best rates after shopping for over a month. I would recommend them to anyone who is looking to refinance.
Quicken Loans
Quicken Loans gave me a better rate than the one I had inquired about and Adam Gusich kept me informed every step of the way. I had been working with a broker I have used twice before, but because my homeowners association is in litigation with the builder, he couldn't find a lender that would finance the loan. He had been stringing me along for 6 months before I called Quicken Loans.
I would highly recommend Quicken Loans. I would also recommend checking the closing summary carefully; I had several errors on mine.
Quicken Loans
FHA loans are very difficult. Anthony Ashford was great at getting me in the game and approved initially. However, when we ran into some FHA snags, Anthony's supervisor, Mike Worley, was able to pick up the ball and run with it! He kept everything going through every single hurdle -- even when underwriting disapproved the loan time after time due to problematic FHA rules. They are to be commended for their ability to navigate a system that the government has been very difficult. I went through several other lenders before coming to Quicken because they couldn't successfully navigate the...
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Quicken Loans
I never bought a home before and I was nervous! You read about this and that and all these things to watch out for that it ends up very confusing for a first-time buyer. We also didn't have the best credit. A year ago we started the process of buying our home(from another bank), only to put a stop to the whole thing because no one was explaining anything to us and I didn't feel good about it. This time I worked with Rayna South from Quicken Loans and from day one he was very patient and explained everything to me - even when I know I asked him some of the same questions over again. He never made...
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Quicken Loans
We had the pleasure of working with Justin from Quicken Loans. We had a 9% interest rate and he was able to find us a loan that was 4.5%. We did not extend our loan which means we will be paying off in the same amount of time. Justin was kind, informative and answered all questions that we had. I would totally recomment Quicken Loans for anyone looking for a re-fi !
