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TD Bank NA
practical, I believe in honesty, a woman, budget conscious
NOV
4
2009
This company does not believe in customer service.
I received a charge that I don't think I should have & called the number on the bill. The guy was in India & I couldn't even understand him. He wouldn't let me talk to a supervisor and told me I had to dispute the charge in writing. I sent a letter that day and they never responded. I did receive a copy of the terms in an envelope, but no letter or explanation.
The next month I received a charge for not paying the disputed amount. I wrote again and told them that I never received a response to the first letter, and again, no...
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