Midwest Airlines Reviews

WORST customer service EVER.  I've been on hold for the last TWENTY  MINUTES!!!!  I've never been on hold this long in a VERY long time.

I'm writing this review without even talking to anyone, because I can't SEEM TO GET THROUGH TO ANYONE.

I've been on the phone with Frontier and Delta TONIGHT who had my phonecall answered within 5 minutes.... this is UNACCEPTABLE to have to wait 25 MINUTES!!!!!!

Rest assured, I will NEVER use this airline again. 

The Airline was dirty, the entertainment didn't work and some of the seats didn't recline... and that was just the start.

The airline was late leaving and late getting in for the transfer casuing more than half the flight missed their next flights. The airline crew (one of them at least) was very rude when passengers asked questions about what time we would get in or if they would be set up on new flights. I heard one stewartess respond to a customer by saying, "that isnt my problem". The delay was caused by CATERING, and this was an uncatered flight!

Once we got in they weren't even giving passengers...

I fly a lot for business, and usually have to fly the big carriers.  However, when my budget (or a sale) permits me to fly Midwest, I do.  The customer service is incredible; they actually will do their best to get you when you need to go.  Two stories stand out:

1.  I was late to the terminal for a flight, and I was told matter of factly that I should have been earlier.  No rudeness, no Al Gore-sighing, no forcing me off the flight.  That's my rudest experience--which compares to my nicest experience on other carriers.

2.  I was delayed out of Milwaukee once because our flight had a couple...

i recently bought an airline ticket threw the company "midwest". (on 8-22-2009) all was well until i started receving e-mails concerning my flights, i got 5 of these e-mails!! the first 4 e-mails were about a change in my flight and that i had to make other arrangments to get to my destination...finally the last e-mail i recived (10-3-2009) was an e-mail stating the my flight was no longer available (for a travel date of 11-27-2009). so i contacted the airline company and they told me that there was nothng that they could do and that "this kinda thing happends all the time". they gave me NO reason...

Perhaps my headline sounds very cliche but I've never been more serious in my life.We were flying out of Kansas City heading to Nashville. We boarded the plane and then it was announced that we were short a flight attendent and that we'd be delayed for "15 min". BS! We sat on the runway for 2 hours! Obviously the airline was not properly prepared for the flight and instead of being truthful to us they continued to lie about how long it was going to be til we took off. At one point we were told that a flight attendant had showed up (the whole plane exploded into applause) only to be told 5 min...

Midwest Airlines is a great airline to use.  I never had any problems with this airlines, except on time I was on a small airplane.  Even then, the trip was excellent.  The airlines has great customer service.  The customer service greet and treat passengers well.  I enjoyed riding on the airlines.  I was completely comfortable.  The customer service tried hard to make me feel comfortable, while traveling.  The planes offered comfortable seats and much space.  If the plane was offering meals, the customer service did not miss the meals.  while purchasing the airline tickets, I had all...