Midwest Airlines Reviews

WORST customer service EVER.  I've been on hold for the last TWENTY  MINUTES!!!!  I've never been on hold this long in a VERY long time.

I'm writing this review without even talking to anyone, because I can't SEEM TO GET THROUGH TO ANYONE.

I've been on the phone with Frontier and Delta TONIGHT who had my phonecall answered within 5 minutes.... this is UNACCEPTABLE to have to wait 25 MINUTES!!!!!!

Rest assured, I will NEVER use this airline again. 

I fly a lot for business, and usually have to fly the big carriers.  However, when my budget (or a sale) permits me to fly Midwest, I do.  The customer service is incredible; they actually will do their best to get you when you need to go.  Two stories stand out:

1.  I was late to the terminal for a flight, and I was told matter of factly that I should have been earlier.  No rudeness, no Al Gore-sighing, no forcing me off the flight.  That's my rudest experience--which compares to my nicest experience on other carriers.

2.  I was delayed out of Milwaukee once because our flight had a couple...

i recently bought an airline ticket threw the company "midwest". (on 8-22-2009) all was well until i started receving e-mails concerning my flights, i got 5 of these e-mails!! the first 4 e-mails were about a change in my flight and that i had to make other arrangments to get to my destination...finally the last e-mail i recived (10-3-2009) was an e-mail stating the my flight was no longer available (for a travel date of 11-27-2009). so i contacted the airline company and they told me that there was nothng that they could do and that "this kinda thing happends all the time". they gave me NO reason...

Perhaps my headline sounds very cliche but I've never been more serious in my life.We were flying out of Kansas City heading to Nashville. We boarded the plane and then it was announced that we were short a flight attendent and that we'd be delayed for "15 min". BS! We sat on the runway for 2 hours! Obviously the airline was not properly prepared for the flight and instead of being truthful to us they continued to lie about how long it was going to be til we took off. At one point we were told that a flight attendant had showed up (the whole plane exploded into applause) only to be told 5 min...

Just wanted to leave a nice word for the Midwest Air staff who retrieved my shopping bag from the DSM-MKE flight this past Sunday.

I forgot to grab my bag full of gifts and some nice personal items from under the seat in front of me and realized what happened when I was already in NYC. I called immediately and, disheartened not to hear a live person's voice on the lost-and-found number, left a voicemail with my info. Well I got a call back Monday morning. Cindy from MWAir confirmed the item description and I have received my bag today. 

I've had jewelry stolen from my checked baggage while flying...

I travelled recently from Boston to Milwaukee - roundtrip, direct flights. The flight fare is less than the fares of other airlines .. the employees are very nice and the cookies that they served in flight.. really surprised me.

I would definitely recommend Midwest Airlines and I purchased flight tickets for my next two trips to Milwaukee..