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i recently bought an airline ticket threw the company "midwest". (on 8-22-2009) all was well until i started receving e-mails concerning my flights, i got 5 of these e-mails!! the first 4 e-mails were about a change in my flight and that i had to make other arrangments to get to my destination...finally the last e-mail i recived (10-3-2009) was an e-mail stating the my flight was no longer available (for a travel date of 11-27-2009). so i contacted the airline company and they told me that there was nothng that they could do and that "this kinda thing happends all the time". they gave me NO reason to as why this was happening and the lady that i had talked to told me that the only other option that i had was to have my money refunded. so she begain to start the process of refunding me my money which was with debt card at the end of our call she told me that it would be 4-6 weeks before i would recieve my money! at this point i was in tears, i needed the $400.00 back to buy another ticket again she told me "that there was NOTHING she could do for me" id also like to add that all 5 calls that i had 2 make to this company i had to wait 45mins or more to speak with a represenitive.
i would just like it to be known that this airline has totally taken advantage of me and would strongly suggest that EVERYONE that reads this passes it along to friends family and anyone that you care about, to NOT travel with Midwest airlines!! today is 10-26-2009 and i have yet to recive my money...i have 2 dispuit it with my bank.
rest asure I WILL NEVER EVER fly with is company and i will tell everyone i know what this company has done!!!! and i ONLy gave them 1 star because it was required...id give them neg. points if it were and option!!!!!!
Last edited on Oct 26, 2009