brian
Arlington Heights, IL

Might be a great console... but I wouldn't know

3 star rating

casual gamer, geek, early adopter
Pros

    incredible graphics and sound, great variety of games, Hi-def visuals, custom features., online play

Cons
    unreliable, poor customer support, It may overheat if not careful.

JUN
5
2007
I really like the Xbox 360. The games have stunning HD visuals and surround sound, and are a lot of fun overall. Playing with your buddies online (via Xbox Live) is also a blast. Gears of War, Guitar Hero, and Madden have kept me up late many a night. However; unfortunately for me, this is not my first Xbox 360. Or my second. It's actually my fourth console since it was released in November 2005, and I have to send it back in for service... yet again. And, Microsoft has decided to outsource the whole support staff to an offshore company that's not all that interested in your problems, walking you through a long automated system and canned script before finally letting you send it in for repair. Each time, they've sent me a refurbished unit that's worse than the last. (Games freeze. The unit overheats. The eject button doesn't work. Just to name a couple of the issues I've had.) The only reason I'd still recommend the Xbox 360 to a friend is because I know that not everyone has had the horrible experience I've had with it and Microsoft customer service.



I_thumb_up Microsoft - Xbox 360 Premium Console is recommended by brian

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CyndiA wrote on Apr 16, 2008 at 5:05PM

You got it babe! Thanks for posting. I thought I was confused. Off to repair with our unit. Bummer.

4 star rating
"Killing gangsters, mutants, and hookers never looked so good."
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5 star rating
"Buy this system!"



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