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Metropcs is a mixed bag.
First the good: unlimited calling/texting to anyone in your vicinity! Set prices, so no surprises-well almost ( more on this later). No re-connection fees, and that's good to know because we will all go through that, we are after all on tight budgets.And 3G coverage and all the bells and whistles for $50, wow!
Now for the bad: Unlimited talk/text is great except for when you have no signal/ have dropped calls and/or can't deliver or receive your text until hours later which is half the time,errr!
Next we have the set bills which shouldn't change. Well what if, you pay your bill in full at the appropriate time then have the next bill come with and extra 10 or so dollars extra in the bill with no description? what to do, naturally you call in to customer service except no one answers you and when they do, they don't divulge anything and essenially say live with it or move on..Of course those extra $10 were still cheaper than the comparable big four companies so i let it slide the first few times.
next, we are under no contract so IMO we should not receive a re-connection fee which we are not but we should be allowed to start from scatch and have that be the first day of your cycle, there is after all not contract we are NOT due even if it's been 24 days after the phone was shut off since it's PRE-PAID to begin with, so needless to say paying the full amount for 5 or so days of use was too much for me!
My last quarrel was when i thought I'd take advantage of their $50 smartphone plan and i went ahead and bought their new Samsung Finesse. Well i was quite upset to find out that we do not have 3G coverage anywhere in the So Cal area and yet was told otherwise. The internet was 1x and as such sloooowwww, when i did get enough of a signal that is. The phone itself was stripped of any possibilities for applications , or any other type of upgrade to the phone unless metro provided it all, that's a no-go for me so essentially i had a basic phone with a useless touch screen for over $350-insane!