MediaCom - Cable TV Reviews

   For 6 months, I had one of their "so called specials" where I had high speed Internet and cable.

  The offer was supposed to run a year, but I canceled early.

  When they got to my home, 4 hours late, they refused to install cable in my 2 bedrooms.

    I should have told them to go to hell and comeback when they would install in my 2 bedrooms.

   They billed me 2 times for "movie on demand" that I never ordered.

   The 100+ music channels never worked within the time frame when I was a customer.

  Any complaint about ANY channel not working right was,  "we have our best system analysts...

In January, we got the TV, internet and phone package from Mediacom. I specifically asked if the package included channels like BBC America and History International. I was told yes. This was a very reasonable package (or so it seemed).

First of all, it took them TWO WEEKS to come and install it. Secondly, when the guy came to install it, there was one little thing he failed to mention: the package was for one TV to have digital cable and one TV to have ANALOG cable! Analog has no box, it is just plugged in to cable-ready TV's. My TV only had the capacity for 110 channels, so if you weed out all...

First I would NOT recommend this company to anyone outside the Quad City IL area. Lived in QCA for 2 years with their cable and internet service and had nothing but good things to say about the service there. NOW I live in a new area and found their service available so AGAINST ALL MY NEIGHBORS(who have satellite do to their multiple problems with MEDIACOM) I subscribed because of the great service I recieved previously. Now Mediacom is HORRIBLE, they have tried to over charge me twice, the service goes out every other month or so, On demand works but have to mess with it to get it work and can't...

Mediacom "Customer Service" is an oxymoron.  Service outages occur in my area every time the wind blows more than 20 mph.  I have had to call more than 10 times in the past month and have never had to wait less than 15 minutes to speak to a human being.  I called 4 different times to get my cable buried but it never happened.  I was told I could not speak to a supervisor.  I never received a response to 2 different emails to "customer service" even though the web page guarantees a response within 24 hours.  The web page is a "black hole" of endless loops to nowhere.  It's nearly impossible...

Seems like once you get out of the 'trial' period, the price just keeps going up.  I tried the three star pack with phone, internet, and cable.  Now it seems like it almost doubled.  Everytime I call it seems like they don't have anything they can do. I'm not impressed at all by their customer service

When we did have cable, I liked Mediacom. BUT...it is pricey. Now we are on rabbit ears.