reviewer
bblackstone
Beaverdam, VA

awful....unless you like the smell of mold and mildew

1 star rating

appreciate reliability
Pros

    very quiet, low detergent and water use

Cons
    LEAVES CLOTHES SMELLING SOUR AND MUSTY, Not worth the money, socks tend to get stuck between the door, Rubber ring tends to grow mold, DOES NOT CLEAN CLOTHES WELL

SEP
16
2008
I purchased the Maytag Neptune about 4 years ago. After about 1 year of having it it begam to smell of mildew, even my clothes would smell like mildew. I would even have to redo loads if they weren't immediately removed from the washer. Now, half of the rubber casket is covered in mold/mildew. I am still using it, but hating every time I have to use it. I contacted Maytag back when the problem first started. After doing some research I discovered there has been a class action lawsuit against Maytag for several problems with this washer. I wasn't notified about the suit, not sure why, so I don't get any assistance from Maytag on the matter. I will not ever buy Maytag again!!!!



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I_comment_shdw24 Comments about bblackstone’s Review

 


blou wrote on Oct 20, 2009 at 9:06PM

In response to bblackstone's comment from Oct 20, 2009 at 7:33PM:

I took pictures of the mold today as we took it out to the curb. I also took a picture of the serial numbers on back. I love my new top loader too. Can't believe how fast it does a load.

I am going to continue to check to see if there is anything we can do.

bblackstone wrote on Oct 20, 2009 at 7:33PM

In response to blou's comment from Oct 20, 2009 at 3:35PM:

I never found out about another suit. We got rid of ours and got a new top loader and I love it!! I did take pics of the mold before we got rid of it, just in case we needed them in the future.

blou wrote on Oct 20, 2009 at 3:35PM

In response to mwb5's comment from Apr 26, 2009 at 8:22PM:

Did you ever find out about a new suit? Putting our Neptune on the curb tonight. Bought a new GE top loader. I just love it!! No mold smell!! Our clothe even look cleaner!!

We need to get Maytag to take car of this.

donken wrote on May 2, 2009 at 4:32PM

In response to mwb5's comment from Apr 26, 2009 at 8:22PM:

Exact same issue!!!! Never notified of suit; company will do nothing. Tried several cleaning tactics-nothing works! I break out in small, itchy hives on my arms when I do the laundry.

mwb5 wrote on Apr 26, 2009 at 8:22PM

In response to wishstar's comment from Jan 7, 2009 at 1:17PM:

We are having the same issues...never was notified of the class action suit. I agree...how do we get something going with a new suit?

wishstar wrote on Jan 7, 2009 at 1:17PM

Same thing. Purchased four years ago, and was never told about the problems or the lawsuit. I am now looking into a new top loader. Nothing suggested removed the mold. I think there should be another class action suit, since these machines were, and still are, being manufactured with the same problems. This time we need to go after Whirlpool, who recently purchased Maytag.

bblackstone wrote on Oct 11, 2008 at 8:24AM

In response to cleanmousemounds's comment from Oct 10, 2008 at 4:51PM:

I'm not sure if we have had any health issues from it or not. My son had RSV as an infant and has asthma symptoms once or twice a year, that usually lead to being on a nebulizer for a few weeks. He has ended up in the hospital a couple times since as well. I don't doubt that the mold may have contibuted to his breathing problems, but not 100% sure they are the only cause. i only know that I am so happy to be rid of that mold machine! I love my new top loading washer.

cleanmousemounds wrote on Oct 10, 2008 at 4:51PM

is your family experience health issuses from the MOLD I have being researching this for about a WEEK and found the several Thousand of Dollars on Dr. bills Could and are more than likely a MOLD issuses that is in our CHOLTHES we wear everyday and my husband has lost several days and week from work! cleanmousemounds

bblackstone wrote on Sep 22, 2008 at 8:25PM

In response to momworking's comment from Sep 22, 2008 at 2:24PM:

We just broke down and got a top loading washer(Kenmore). I have never been so excited about doing laundry-and not smelling mold!!

momworking wrote on Sep 22, 2008 at 2:24PM

Kenmore is the same. Mold & mildew in door gasket. I use clorox and water (50/50) to spray then rinse cycle only. It does OK until i use a hot water wash. I'll not have another front loader!!!

1 star rating
"Don't buy Maytag Neptune"
More Maytag Neptune Washer reviews
3 star rating
"The Maytag Neptune Washer is good."



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