Maytag Neptune Washer Review

Overall 3.73 of 5 view all 22 reviews

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Shell4pens
Pittsburgh, PA

Don't Waste your money on this unit!

a busy person, experienced parent, love to travel, appreciate reliability, looking for durability, willing to pay for quality, researcher, married

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Cons

expensive repairs, 7 years old

DEC

2007

Maytag is usually good for quality products, as I have had no problems in the past with a top loading machine lasting 12 years + in fact that machine is still going strong after 19 years.
This machine was purchased without an extended service plan, big mistake! I wish I would of known at the time that this machine has had extensive problems with the main control board and the wax motor for the door locking system. It Appears to have several maintenance orders issued for this machine as to the high level of faulting out it is having. I had to have mine fixed not once, but twice in the last 3 years. that's a pretty hefty repair considering the board is about $250 - $300 in retail cost and the wax motor is only $30. To install by a reputable company it's going to cost you about $400 - $500 dollars.

The unit seemed to work fine during the first year and a half then the problems started with the door lock system. I don't mind paying $1k for a front loading washer as long as the item is going to last for more than 1 1/2 years. In our day and age of throw away appliances. I'd rather purchase something that will last than a cheap one that will break in 5 years. I was leary of purchasing a front loading washer in the first place considering it defies the law of gravity with the water in the front of the machine with the door. Most laundrymats have them at a comercial level, but their floors are made to withstand a leak, I dont think the normal typical household is set up for that.

Basically, your best bet is to go with another choice in front loading washers. Just remember, Maytag is now being sold and manufactured by Whirlpool. As for me, I'm finally going to go out and get another Top Loading Machine, $1600 on a machine in 5 years time is way to much for me!

Last edited on Jan 25, 2008

Maytag Neptune Washer is not recommended by Shell4pens

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Key Features	Washer Type Washer Load Type Front Load Volume Capacity 3.34 cu/ ft
Wash	Wash Presets 6 Wash Presets, including: Delicates, Hand Wash, Mixed Colors, Soaking, Cotton Extra Settings Quick Wash • Heavy Duty • Extra Rinsing Temperature Levels 4 Levels Washing Method Drum Water Levels Automatic
Convenience	Control Features End-of-Cycle Signal • Delayed Start Timer • Time Remaining Indicator Dispensers Fabric Softener Dispenser • Bleach Dispenser • Detergent Dispenser Additional Features Quiet Operation • Child Safe
Efficiency	Energy Efficiency Energy Star Compliant Annual Energy Consumption 237 kWHrs
Other Features	Tub Material Stainless Steel Exterior Color White
Warranty	Warranty 1 Year Labor • 2 Year Parts
Miscellaneous	Product ID 20611289
Dimensions	Overall Depth 28.25 in. Overall Height 42.5 in. Overall Width (Display) 27 in.

Maytag Neptune Washer Review

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