Maytag Neptune (MAH9700) Front Load Washer Reviews

This washer was here in the house when I moved in. I had heard great things about it and was excited. I have 4 children and many pets. I am doing laundry all the time. I constantly have to re-wash entire loads because they don't get clean. I have changed the size of the loads, the laundry detergent tried everything, but I am still having the same problem. I have always had top loader other brand named washers, and never had a problem like this. A huge… read full review »

will be brief had a Maytag Neptune front load, a previous model, the one with the class action law suit that Maytag thumbed it's nose at everyone on. However in dealing with all the woes of that machine I worked a swap plus some boot with a local dealer for MAH8700A. Had to do something, get something out of the other junker. — Let me start with the pros, that will not take long. Nice dispenser design, fit and finish is good. Controls are easy to reach. The cycle selections are good, and I like the pause option, that can double as a soak. The was quality is excellent (for awhile).… read full review »

Nice design and quite. it takes a lot of space but is water efficient. cleans well, especially whites. Uses little soap. It is good to get extended warranty as this new technology can break down due to the high cost of electronics. This washer like many of it competitors take lots of space. Not good in a small apartment. They also must be planned on a solid foundation as they vibrated if not. Also the water pipes must be tightly fitted along the walls as they can vibrate when the machine starts. When it starts the water starts and stop often in the pre soak and this causes the… read full review »

Have had my Neptune for 4 years.  It saves me about $10 a month on our water bill.   But even after I do what the manufacturer says, there is still MILDEW on the rubber seal around the tub.  I DON'T like the mildew. A serviceman comes every year, as I pay to keep extending the warranty, and they either cannot or will not get the mildew out, either.  I have not recommended the machine to any of my friends.  After owning the machine for 2 years, I was glad I had bought the warranty, because the 'computer' in the wash selection knob went bad.  I was… read full review »

Once you have learned the controls the washing is done in a most efficient manner.  The water saving feature is my favorite.  My water bill is less and I feel like my clothes get cleaner because of the ability the washer has even tho it uses less water.  Some of the units come with a storage drawer in the bottom which helps to keep the soaps and fabric softeners orderly.  I love the fact that you can see your washing and know its not stuck in one corner like happens in top load systems. The clothes seem to have more room to move due to the front load and they get cleaner.… read full review »

We regretfully purchased the 9700 set (washer/dryer) because it was a good price compared to other models.  It worked perfect the first 6 months, however now it dances around the room, shakes violently( i'm talking regular loads, not say 1 pillow), doesn't drain properly every time.  I can honestly say I hate it.  We are fortunate that we did buy the 5 year warranty, but i am really hoping for the unti to blow up or burn, whether covered or not by warranty. That way we can go buy a good machine and put this one where it belongs...in a scrap metal recycling… read full review »

Great machine, reliable, easy on clothing.  Clothes are nearly dry when you pull them out.  GOtta love that!  Down side is that on the higher spin cycle ratings, the machine shakes the house -- but to get clothes nearly dry you do not need this cycle at all.  Machine is expensive as an initial investment but pays off because of the reduced wear and tear on clothes, the reduced detergent requirements (I use a quarter of the recommended detergent and clothes cme out clean), reduced water and power use and reduced drying time.  Highly recommended.… read full review »

I Love my Maytag Neptune! It is the best investment we bought for our household! It doesn't use that much water like the top loads do. You can get a larger load of clothes in if you need to. It washes great! I can do my comforters and blankets at home instead of going to the laundry mat to do them! Big plus in my house I don't have time to go sit around at a laundry mat all day to wash and dry my comforters and blankets! They fit right into he washer and dryer! —… read full review »

 I brought this item and for the short time it worked, it was fantastic. But it didnt last long before it stopped working. The latch on the door would not allow the door to close tight, so it won't wash clothes at all. I was sure I brought a 5 star washer, boy was I surprised. Sometimes you don't get what you paid for. I paid allot, and got little to nothing out of it. After this small issue one problem after another popped up with this washer. I do not recommend this… read full review »

I purchased this washing machine because of everything that I have heard about front loader. I was so excited! This machine does fit more clothes then your typical washing machine but probably only 1 or 2 more towels. it does make the clothes pretty clean but it takes so long. the whole point of a front load is for efficiency it takes about 15 minutes then my old washing machine. I want to get a different one as soon as… read full review »

I was unsure about spending so much money for a washer but now have NO regrets at all. I love being able to wash huge loads of laundry cuts down on my workload.My Girls play softball and the red clay from the fields is the hardest to get out of their uniforms.Well it's no longer a problem since I got this machine.If you are shopping for a new washer spend the extra money on a front loader. I haven't been disappointed at… read full review »

The Maytag Neptune (MAH 9700) Front Load Washer is wonderful. I adore front load washer because they save me $'s in water, my clothes are noticeably cleaner, i can wash practically anything from socks to my bedspreads and comforters and i don't have to go to the laundry mat now for that. When you have 12 in you family, and 8 are teenagers, you need all the savings and help you can… read full review »

I love maytag product but i need to complain about the sensitivity of the machine to where it stays on ground level. Any time, the machine moves, need to adjust and use a leveler to adjust the level. It gets annoying. I hope I find a way where the sensitivity of the washer does not stop the washer from washing even though the machine is tilted a… read full review »