Maytag Neptune - Front Load Washer MAH9700 Review

will be brief had a Maytag Neptune front load, a previous model, the one with the class action law suit that Maytag thumbed it's nose at everyone on. However in dealing with all the woes of that machine I worked a swap plus some boot with a local dealer for MAH8700A. Had to do something, get something out of the other junker.

Let me start with the pros, that will not take long. Nice dispenser design, fit and finish is good. Controls are easy to reach. The cycle selections are good, and I like the pause option, that can double as a soak. The was quality is excellent (for awhile). Washer is quite in the wash mode.

For the cons, I have already had to buy a replacment knob, but that isn't the real problem. On my other Maytag front load the issue was standing water left in the drum, which in turn would cause mold to grow. This units new design has remedied that problem to some degree, but for some reason I still get mold. It is the nasty black mold that forces it to be cleaned every two weeks. Another problem I can't fiqure out is that the bleach dispenser is holding bleach somewhere and if I follow a white load with a dark load they get ruined. Now after I wash a white load with bleach I have to run an empty cycle to clear the bleach for a dark load. The machine worked fine for the first few months and that's when I started living the some of the same problems over again.

The spin cycle is quiter than my older model but still very noticeable.

I now have the machine up for sale. I am done with Maytag. My experience with them on this unit is no different than with on my last unit. The customer service will make you feel like you are the problem. It is incredulous that they would do that given all the issues they have had with thier machines, but they absolutely remain blamefull of the customer.