Tis machine has caused me issues since we bought it. Load Capacity It does hold a good amount of clothing and seems to dry them well, when it works properly. Performance My machine is continually getting plugged up with lint. No matter how often we clean the trap, which is normally BEFORE and AFTER each load, this machine is continually over heating from lint overload. Ease of Use It is very easy to use and the control buttons in the front are wonderful, but again, only when the machine is working properly. Durability This machine should work for many years considering the cost of it, but not for me. I have spent almost as much in repairs as I paid for it originally. Design The placement of the lint trap is the biggest flaw of this machine. It is not designed in a way that allows for any 'forgetfulness'. One time not emptying the trap will result in the lint falling through the machine. Just don't understand why they thought this was a good set-up.