I work at a very busy vet clinic. We have sick patients and animals that stay or "board" for extended periods of time. As you would think, we always have a lot and I mean A LOT of blankets, surgical laundry, ect. We have two of these exact same washers in our clinic and they run non-stop from 7am to 8pm. We have never had to replace them and we have only had to have them "fixed" about 5 or 6 times - however, these problems were usually a result of the nature of the job, user-error and not watching what we put into the washer (for example, items in the pockets of overalls that block the washer from draining and mounds and mounds of pet hair!). I would, without a doubt or any bit of hesitation, buy one of these washers after my current one dies!