I was willing to try an he, and tried to like it for two weeks. I will give credit for being able to handle a queen comforter, however for every day laundry, I was very disappointed. Several times I had to rerun the load. Soaking I'd pretty much out of the question and it took longer to run a cycle . I returned the machine for an old fashioned agitator and couldn't be happier. I bought a whirlpool , same company . Cleaning Time Slow Performance Often required 2 cycles and no kids at home !