Worst washer you will ever spend money on. If I had know it was going to be a piece of crap like my old one I replaced it with I would have just kept the old one. It might have actually worked better to tell you the truth. This machine is so loud, always goes off balance even if its a small load and currently has started leaking water. We just got this a few years ago too. I used to like Maytag but have been very disappointed and will never purchase an appliance from them again. Performance You are better off washing your clothes by hand. Trust me. Ease of Use It will make your life a whole lot easier if you just don't use this machine. Very disappointing, especially for the cost. Design Terrible design. The machine will not stay on balance for longer than 10 minutes until you stop it and readjust what ever is in it. Durability Well if you call water leaking out of it a few years after purchasing it durability, then Maytag I guess you built a heck of a washer.