Put about 9-10 years wear and that is with a family of 5. It is quiet and preforms well. We have a second home and got a used set of the same kind and had no issues with that one either. Highly recommended by us Energy Efficiency The only draw back is it is not a front loader so it uses more water....otherwise very good machine Performance Does a great job of cleaning even my dogs bedding materials Ease of Use Good rinse dispenser and it is easy to remove and clean. I prefer where the top has a load spot for all the stuff but this is ok. Design Have always liked the neptune and atlantis look and feel of the machines.