MagicJack VOIP Service Review

Overall 2.94 of 5 view all 36 reviews

poswords1
Hutchinson, KS

magic jack support sucks, worst ever.

a techie

Cons

did not have number in my area, misleading advertising, worst support ever., Cumbersome to use, nothing but hassles returning one, doesn't work in internet outage, doesn't work when computer is turned off, poor customer support

JAN

2009

MagicJack VOIP Service —

First of all I'm pissed, i just helpped my border go throught 2 hrs. of live help. "Morons". I've been working with computers since 1981 and know a thing or two. but these morons don't know jack let alone the magic of making it work! it broke after 2 days, failled to power on, tested all ports they tested fine. even put it on a diferent computer, all before i called them. the techs are so stupid that they can't fantom why one would get upset at answering the same questions 4 different times as they pass you from one tech to another, burning your time because they don't want to replace or warranty it. God knows it should work for more than two days.

MagicJack VOIP Service is not recommended by poswords1

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Comments about poswords1’s Review

Roger the miserable tech support. My device is broken, by its own error message. No offer to exchange or repair. I went along with 8 attempts to upload the upgrade program. The program SUCKS!

I've spent two days trying to resolve a simple renew of service,5 diffrent people&a supervisor/which wrote a report to the Tech team,this company needs to improve customer support & find people that know what they are doing

I have spent two days going thur the same with these so called(techs) as of today I'v been passed to 5 people I'm now dealing with a supervisor,who cannot resolve the problem,this company needs to improve there customer support& their TECH support