It makes ice, but takes a long time. I can't get enough ice to make iced tea before the ice is melting. You can't freeze the ice that is made because it's wet and just turns into a block of ice instead of cubes. The machine is loud...too loud to keep on the counter during a small family dining. Really, I wish that I had never got this.

mom2-3lilgirls

Bellevue, NE