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I have stayed at the Luxor a few times and have always had excellent experiences. This last time was the best--we had a problem in our room (the internet didn't work). After two frustrating days of them trying to fix the internet, I went to the front desk at 10pm in a not great mood. The EXTREMELY nice front desk person immediately referred me to the night manager, who offered to put us in a better room. We ended up with what I can only describe as the Presidential Suite! It was fantastic, and the rest of our experience was equally as good. The only downside is extremely slow check-in and check-out. But other than that, the spa is wonderful, fitness room is fantastic, and the attractions are great too (but I still miss the River Nile ride). I definitely recommend the Luxor!
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