Logitech - Harmony One Remote Review

I purchased this logitech remote less than 4 months ago, and it has already had the LCD display burn out in it, with normal light use and no damage otherwise by the consumer. I have read other reviews and have found that this is not uncommon. When speaking to logitech, I was told that someone would get back to me. They did.

Their answer? Sorry about that, nothing we can do. No offer of repairing or replacing the LCD.

Don't waste hard earned money on something when a company will not back up their inferior product! Lesson learned.

I am very disappointed with this universal remote, and very disappointed with Logitech and their customer service..... there is much to be desired. They say when you please a customer, they tell 10 people. When you make a customer mad, they tell 100 people. Guess what? I'm telling everyone in cyberspace!

Logitech can forget this customer---for good. The burned out LCD display renders this device useless and cannot be used.