When I first started looking at webcams, I had no idea what kind to buy! But I've been lucky with Logitech products so far (usually easy to install, easy to use, and durable), so I went with the middle-of-the-road Logitech Webcam that our local Wal-Mart had to offer - the C250. I have college-aged young adults, and they would use Skype with their friends. They were wanting me to get a webcam, Skype, and then we could video chat with each other. This webcam has a built-in microphone, and installation was a breeze. With hardly any effort, once Skype was installed, I was video chatting with my family. I would like to say I know everything you can do with this product, but as of now, I'm still learning, lol. There seems to be many options with the software that came with the webcam (picture and sound adjustments), but I've honestly not messed with them. Someday... :) For now, the picture and sound are both great and I'm not disappointed.