Lingo VoIP Review

Overall 2.40 of 5 view all 5 reviews

ntwrkguru
Norristown, PA

Poor call quality...still.

long-time computer user, always online, a gadget geek, a techie

Pros

Easy order process, Cheaper than AT&T, Low cost

Cons

Connection is usually terrible

AUG

2008

Having had several VOIP providers over the last 5 years, I'm no stranger to the game. I first tried Lingo 2 years ago as an alternative to using my cellular minutes during peak time. Recently, we were looking to move from the cable company's digital voice service to save a few bucks and I decided to give Lingo another shot (the $25 gift gard helped a bit...)

Within 1 week, I called to cancel. The same easy ordering process...the same poor quality calls.

Ordering was very easy. I had my ATA within 2 days both times. The web portal is about average in terms of it's usability. Features were standard as with other VOIP providers.

Having used Vonage, AT&T CallVantage, Comcast digital voice and Skype also, I had a pretty good range of services to compare with. With Lingo, I would routinely experience delayed dial tone, dropped calls, incoming calls going straight to voicemail, and garbled calls. I would compare the experience to using a cell phone in a very poor reception area. In both instances the Internet connection was a very fast cable modem and speed tests confirmed that it wasn't the Internet connection (as Lingo support tried to suggest).

Overall, an F. A global telecommunications company like Primus should be ashamed for releasing such a horrible service and failing to improve it. The cost is not the cheapest around, and in fact is only a couple of dollars per month less than Vonage.