Lingo VoIP Review

Overall 2.40 of 5 view all 5 reviews

oklahomaroute66
Lawton, OK

Not a happy customer

practical, expecting good, fair service, appreciative of good service, a bargain hunter, appreciative of good customer service, Every day computer user, married, cost-conscious

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Pros

Cheaper than AT&T

Cons

Connection is usually terrible

NOV

2007

Lingo VoIP is an alternative to traditional land line phones. It uses the Internet to carry the connections. I don't know all of the science behind it, but that's how it generally works. I've used Lingo VoIP in the past, and the service was acceptable, but not perfect. Calls broke up quite often, but it was a cheaper alternative to AT&T, which has a monopoly on our local phone service. Lingo also has free long distance in all 50 states, which is great--or would be great if it worked.

I decided to go with Lingo again 2 weeks ago due to my family being all over the country at the moment. I received my Lingo Linksys router and installed it within minutes. Installation is easy and straight forward. There are instructions for those with one computer or a home network. Since we have a network, I used those instructions and had a dial tone in less than 10 minutes from set up.

From setup, the connection quality was average to poor. After several days, I decided to up my Internet connection and see if that helped--it didn't. I then allocated more bandwidth to Lingo to see if that helped--it didn't. I tried to call Alaska yesterday, and they could not hear me at all. I talked to my husband here in town, and the connection was very poor, and our conversation broke up several times over the course of a few minutes.

I've tried various methods of obtaining a better connection for 2 weeks, and I'm now done with it. I will be canceling my account and using my cell phone as my only phone from now on.

Lingo is a great idea, but the quality was just not up to par.