Liddiard - Tooele, UT Review

2502 N 400 E • Tooele, UT 84074
(435) 882-0964 • www.liddiardhf.com

Overall 2.50 of 5 view all 4 reviews

sugapepr
Tooele, UT

What a crock!

a homeowner, an online shopper, happy to get a bargain, looking for durability, appreciate nice things, cost-conscious, noticing the details

Pros

Beautiful showroom

Cons

Takes forever to get ordered items, Bad customer service, Bad shopping experience, Rather expensive

JUL

2008

I was excited to redo my sons room as they are graduating to twin beds instead of a crib and toddler bed. I found a cute cottage blue twind bed for both of my boys and a dresser w/hutch to match. The only problem was getting a helpful associate who knew what they were doing and willing to actually help me. They said that they would honor a coupon I had from a competitor and would also match a bedroom sale that the same competitor was having that weekend. But when it came down to it they took a half hour quibbling about it with the manager and phoning the competitor, the cashiers rolled their eyes while doing the discounts and did not process them correctly, when I pointed it out they were all huffy about it. Then they needed to get another approval from the manager, who was out to lunch and there was noone else to approve it, by the way they already said that they would do it and I had to make another trip out there to get it resolved.After all the headaches in the store (about 4 trips out there for one purchase) I still am yet to receive a call about my merchandise coming in yet, I ordered it 6 wks ago, and every time I call to see if it has come in yet, they tell me that it has not and they cannot give me an expected date for when it will be here.As far as delivery goes...well I don't know how that experience will go yet...hopefully better than the rest. Still waiting...