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I have had Liberty Mutual for over ten years and they have been great. They have always offered me the lowest rates and new policies. I just recently changed to a new insurance company due to a new vehicle purchase where the new premium was $88.00 cheaper. I am dissapointed they couldn't match the new policy because I was a very loyal customer and was very happy with the service and kindess I received.
Overall a great company, just make sure you get the best rates possible.