I was switching to Liberty Mutual for my car & home insurance because I heard so many good things about this company.
It turns out they are not upfront with the customer, they tricked you to sign up with them and once you are in, they cut your auto coverage in half, they raise the total of your policy, you loose some of the benefits you had with your former agent and finally when you try to cancel they give so much hardtime and then they make you wait a long but a long long time to get your check back.
I will never make that mistake again, LIBERTY MUTUAL BYE BYE FOREVER!!