LandsEnd.com Review

Lands End has good quality clothes. However if you order something and it ends up on back order, CANCEL YOUR ORDER AND WAIT UNTIL ITS IN STOCK!

Lands End charged me for a backordered item before they shipped it. When I called them on their behavior Lands End said " oh we got busy with alot of orders and it was days later before we shipped your item." Then why did they charge me since they didnt ship the item until a couple of days later??!!

I think that is rude, unprofessional and I wont shop there again since they dont think they did anything wrong. There are other merchants out there who will treat their customers better than Lands End, especially in this economy!!