reviewer
alipicard69
048413647

Service is pathetic

1 star rating

practical
Pros

    sleek, modern styling

Cons
    Water & Ice dispenser breaks down often, Very poor performance

NOV
11
2008

LG Refrigerator — 

I bought this refrigerator August 2007. The repair man has been out to replace the ice maker, the computer panel and the fan. After the initial 1 year warranty, the repairman dropped service to LG extended warranty products. I have to pull out the fridge, unplug it and wait 15 seconds to plug it back into the outlet. Like a computer this will reset the fridge and it will once again work. I am paranoid to leave it unattended for too long and constantly check to see if the computer pad has gone out. The computer pad on the front not only controls the ice and water dispenser, but the internal temperatures as well. So when this goes out, the fridge shuts down and does not stay cool. Then once again, we pull it out and reset everything. I have battled LG customer service to no avail!



I_thumb_down LG Refrigerator is not recommended by alipicard69

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I_comment_shdw24 Comments about alipicard69’s Review

 


vivasuzi wrote on Nov 11, 2008 at 11:20AM

Sounds like you got a dud! Thanks for sharing so others can avoid this.