Really good operating system for a basic phone. Keyboard is very good. Screen quality is great on both screens. Camera quality is good for a basic phone as well. Where this phone really falls short is in durability. I have gone through two of these personally as have many of my friends. The phone would totally be worth buying if it wouldn't break so quickly. Performance For a basic phone, the performance is excellent. No noticeable loading times while navigating the menus. Great shortcut buttons to easily open texts and start writing. Easy to navigate. Voice Quality No complaints here. For a basic phone, the voice quality is plenty good. Battery Life The battery life is better than most smartphones nowadays, but not stellar for a basic phone. It should definitely last you through the day, but it might not if you actually play games of the device, browse the web, or listen to music on it. Durability This is where the phone falls incredibly short. EnV Touches constantly break. Screens will go out, batteries will become loose and the phone will start shutting off randomly, et cetera. Not recommended for this reason. Ease of Use Great interface for a basic phone. Design The plastic screens are kind of a bummer, but what can you expect from a basic phone?