LG WM3001HRA Electric Dryer Review

I purhcased an LG Steam Washer and Driyer less than 3 weeks ago.  So far they are working fine.  While learning how to use some of the controls, I found that 1 accessory was missing - the liquid detergent tray.  I went back to Home Depot and found that they were going to charge me for the part.  I called LG and they say the same thing......

My perspective is that I spent almost $3K and they can't send me a tray that probably costs 75 cents to make.  I was given a number to Home Depot Parts and also call LG.  LG was no help; they gave me info to their distributor (they're not 24x7 shop).  The distributor have a website but I don't have a part number to perform a search and their site is not user friendly.

The product seem to be very good but the Corporate policies and customer service need a lot to be desired.  No one told me that the part is missing and I have no idea that the part exists as part of the washer.